Shipping policy

SHIPPING & DELIVERY

Shipping costs are calculated based on cumulative weight of entire order and are different for domestic and international delivery. Which is borned by NOIR

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number ) any extra cost towards re-delivery shall be claimed by the user placing the order.

Shipment/delivery time, of the order processing starts from the day of receipt of the payment confirmed against the order placed with NOIR. The shipment /delivery time is an approximate time mentioned by the vendor against each product. NOIR shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of NOIR .

The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. NOIR reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), NOIR has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.

Delivery of orders would be done address specific not person specific.

Octroi charges may be levied on few destinations (mostly in Maharashtra) displayed on the site .These charges are not refundable and shall be borne by the customer. In the event of cancellation of the order the Octroi charges levied shall not be refunded.

All Duties and taxes for international shipping shall be borne by the customer. NOIR is not liable to pay any Duties or Taxes for International Shipping.

We try and make sure of the following:

·         Depending upon the location, the product will be shipped to you in 3-7 workings days after it has been dispatched from our warehouse.

·         Free shipping is available on Cart value above Rs.11,000

·         The full order amount as well as the delivery charges (if any) will be refunded if the order has been cancelled or lost in transit by us.

·         In case of cancellation of the order by you, the full order amount as well as the delivery charges (if any) will be refunded only if the order has not been dispatched from our warehouse. If it is already dispatched, then you will have to bear the delivery charges and we will return only the order value.