Welcome to Noir
where coffee culture thrives in every sip. Our journey began with a passion for creating unforgettable coffee experiences, merging rich traditions with modern innovation. At Noir, we celebrate the art of coffee, offering a thoughtfully curated range of coffee pods and machines designed to elevate your everyday rituals.
From the first brew of the day to a shared moment with friends, our coffee pods bring rich, diverse flavors to your cup, while our sleek coffee machines ensure a flawless brewing process. We focus on quality in every detail, blending elegance with functionality for the perfect coffee experience.
At Noir, customer satisfaction is key. We offer free shipping and a 7-day exchange policy to ensure a seamless shopping experience. Discover the essence of coffee craftsmanship with Noir—where every cup tells a story.
Frequently Asked Questions (FAQ's)
Q 1. How do I place an order?
Ordering from Noir is so effortless! Browse our Machines and Pods, select your favourite items, and add them to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. Then sit back, relax, and await your aromatic delivery!
Q2. What payment methods do you accept?
We accept a variety of secure payment methods to ensure a seamless shopping experience. You can pay for your order using major payment modes razorpay, UPI, and other trusted payment options.
Q3. What are the shipping charges?
We offer free shipping on orders with a cart value of ₹11,000 and above. For orders below this amount, the shipping charge will be calculated and displayed at the payment gateway based on your location. If you have any questions about shipping or your order, feel free to reach out to us via email at info@experiencenoir.in or phone at ++91 99133 83355. We're here to help!
Q4. Do you offer a Cash on Delivery
(COD) option?
Unfortunately, we do not provide a Cash on Delivery (COD) option at this time. However, if you have any questions or would still like to go for COD option, please feel free to contact us via email – info@experiencenoir.in or phone - +91 99133 83355. We're here to help!
Q5. Can I track my order?
Absolutely! Once your order is on its way, you'll receive a shipping confirmation email with tracking information. Simply click the link provided to track your package and stay updated on its delivery status.
Q6. Is GST included in the prices?
Yes, all prices listed on our website are inclusive of 18% GST. There are no additional tax charges at checkout. If you have any further questions about pricing or taxes, feel free to reach out to us!
Q7. What is your return policy?
Unfortunately, we do not offer a return & Refund option at this time. However, if you have any questions or would still like to inquire about returns, please feel free to contact us via email at info@experiencenoir.in or phone at +91 99133 83355. We're here to help!
Q8. How do I initiate a return or
exchange?
Initiating an exchange is easy! Contact our friendly customer support team with your order details, and we'll guide you through the process step by step. You can contact us via email at info@experiencenoir.in or by phone at +91 99133 83355.
Q9. How can I contact customer
support?
Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at info@experiencenoir.in or phone at +91 99133 83355. Our team is available from 10 AM to 6 PM, Monday to Saturday.